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Flow Motion Water Systems
Website Terms Of Use

Effective Date: [12.04.2024]

1. Introduction
Welcome to Flow Motion Water Systems! These Terms and Conditions ("Terms") govern your access to and use of our website and services. By accessing or purchasing through our site, you agree to these Terms.

2. Products and Services

  • Products: We offer a range of water treatment products available for purchase through our e-commerce platform.

  • Services: Information about our water treatment services is provided upon request via email or phone.

  • Subscription Services: Subscription plans are available for replacement filters in the ERA series line.
     

3. Shipping and Delivery

  • We currently ship within the United States only.

  • Shipping timelines and fees will be displayed at checkout.
     

4. Payment Methods
We accept the following payment methods:

  • Apple Pay

  • Google Pay

  • Credit Cards (Visa, MasterCard, American Express, Discover)
     

5. Returns and Refunds

  • Return Window: Products may be returned within 30 days of delivery.

  • Condition of Returns: Items must be in new, unused condition with all original packaging and accessories.

  • Proof of Purchase: A receipt or proof of purchase is required.

  • Refund Process: Refunds will be issued to the original payment method within 14 days of receiving the returned items, subject to inspection.

  • Shipping Fees: Customers may be responsible for return shipping costs unless the product is defective or incorrect.

  • Defective or Damaged Items: We will replace or refund defective or damaged products at no additional cost.

  • Exclusions: Custom or special-order items may be non-refundable or have stricter return conditions.
     

6. Account Creation and Privacy

  • Accounts: Users may create accounts for ease of checkout. An account is required for subscription services.

  • Privacy: We respect your privacy and use your data only for order processing and shipping. Your information will not be shared or sold.
     

7. Warranties and Liability

  • Warranties: Warranty terms for our products are under development.

  • Liability: Flow Motion Water Systems communicates directly with customers regarding any liability for installation or service errors.
     

8. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services, except where prohibited by law.

9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the website.

10. Contact Information
For any questions or concerns regarding these Terms, please contact us at:

Flow Motion Water Systems
[941 N Elm St, Unit F Orange, California USA 92867]
Email: [info@flowmotionwater.com]
 

Flow Motion Water Systems
Terms and Conditions

Effective Date: [12.04.2024]

1. Introduction
Welcome to Flow Motion Water Systems! These Terms and Conditions ("Terms") govern your access to and use of our website and services. By accessing or purchasing through our site, you agree to these Terms.

2. Products and Services

  • Products: We offer a range of water treatment products available for purchase through our e-commerce platform.

  • Services: Information about our water treatment services is provided upon request via email or phone.

  • Subscription Services: Subscription plans are available for replacement filters in the ERA series line.
     

3. Shipping and Delivery

  • We currently ship within the United States only.

  • Shipping timelines and fees will be displayed at checkout.
     

4. Payment Methods
We accept the following payment methods:

  • Apple Pay

  • Google Pay

  • Credit Cards (Visa, MasterCard, American Express, Discover)
     

5. Returns and Refunds

  • Return Window: Products may be returned within 30 days of delivery.

  • Condition of Returns: Items must be in new, unused condition with all original packaging and accessories.

  • Proof of Purchase: A receipt or proof of purchase is required.

  • Refund Process: Refunds will be issued to the original payment method within 14 days of receiving the returned items, subject to inspection.

  • Shipping Fees: Customers may be responsible for return shipping costs unless the product is defective or incorrect.

  • Defective or Damaged Items: We will replace or refund defective or damaged products at no additional cost.

  • Exclusions: Custom or special-order items may be non-refundable or have stricter return conditions.
     

6. Account Creation and Privacy

  • Accounts: Users may create accounts for ease of checkout. An account is required for subscription services.

  • Privacy: We respect your privacy and use your data only for order processing and shipping. Your information will not be shared or sold.
     

7. Warranties and Liability

  • Warranties: Warranty terms for our products are under development.

  • Liability: Flow Motion Water Systems communicates directly with customers regarding any liability for installation or service errors.
     

8. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services, except where prohibited by law.

9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the website.

10. Contact Information
For any questions or concerns regarding these Terms, please contact us at:

Flow Motion Water Systems
[941 N Elm St, Unit F Orange, California USA 92867]
Email: [info@flowmotionwater.com]
 

Flow Motion Water Systems
Website Privacy Policy

Effective Date: [12.04.2024]
 
At Flow Motion Water Systems, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our products, or engage with our services. By using our website, you agree to the terms of this Privacy Policy.
 
1. Information We Collect
We collect personal information necessary for processing your orders and providing services, including:
 

  • Contact Information: Name, email address, phone number, and shipping address.

  • Payment Information: Credit card details and payment method data (Apple Pay, Google Pay).

  • Account Information: If you create an account, we store your login details.

  • Order Details: Information about products and services you purchase from us.
     

2. How We Use Your Information
We use the information collected to:
 

  • Process and fulfill orders, including shipping and payments.

  • Provide customer support and respond to inquiries.

  • Send order confirmations, updates, and important service notices.

  • Manage subscriptions and recurring services for replacement filters.

  • Improve website functionality and user experience.
     

3. Sharing of Information
We do not sell, trade, or share your personal information with third parties, except as necessary to:
 

  • Fulfill your orders and deliver products (e.g., shipping carriers).

  • Process payments securely through our payment providers.

  • Comply with legal obligations or enforce our terms and policies.
     

4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment gateways, and regular system monitoring.
 
5. Your Rights and Choices
You have the right to:
 

  • Access and update your personal information.

  • Request the deletion of your data, subject to legal and operational constraints.

  • Opt out of marketing communications by following unsubscribe links in our emails.
     

6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. These cookies help us understand website usage and improve functionality. You can manage cookie preferences through your browser settings.
 
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
 
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly. Changes will be effective immediately upon posting on our website.

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