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Privacy Policy

Flow Motion Water Systems respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you may have.

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Effective Date: 05/01/2026

Company: Flow Motion Water Systems

Website: flowmotionwater.com

1. Information We Collect
 

We may collect information you provide directly to us, including:

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  • Name

  • Company name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

  • Quote request details

  • Dealer or service inquiry information

  • Messages or form submissions

  • Any other information you choose to provide
     

We may also collect basic technical information when you use our website, such as:

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  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring website

  • Approximate location

  • Cookies or similar tracking data
     

2. How We Use Information
 

We may use the information we collect to:

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  • Respond to inquiries

  • Provide quotes or recommendations

  • Process orders

  • Ship products

  • Provide customer service●

  • Support warranty or service requests

  • Communicate about products, updates, or service needs

  • Improve our website and business operations

  • Prevent fraud or misuse

  • Comply with legal obligations
     

3. Cookies and Website Analytics
 

Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve user experience, and evaluate marketing performance. You may be able to disable cookies through your browser settings. Some website features may not function properly without cookies.
 

4. Sharing Information
 

We do not sell personal information as a business model. We may share information with trusted service providers who help us operate our business, such as:

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  • Website hosting providers

  • Payment processors

  • Shipping carriers

  • Email or communication tools

  • Customer service tools

  • Dealers, installers, or service partners when needed to support your request

  • Professional advisors, such as accountants or attorneys
     

We may also share information when required by law, to protect our rights, or to respond to legal requests.
 

5. Payment Information
 

If payments are processed online, payment information may be handled by a third-party payment processor. We do not intentionally store full credit card numbers on our own website systems unless expressly stated.
 

6. Data Retention
 

We keep personal information only as long as reasonably necessary for business, customer service, warranty, accounting, legal, and operational purposes.
 

7. Security
 

We use reasonable measures to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure.

8. Your Choices
 

You may contact us to request that we update, correct, or delete certain personal information, subject to legal, warranty, accounting, and business record requirements. You may unsubscribe from marketing emails by using the unsubscribe link, if available, or by contacting us directly.
 

9. California Privacy Notice
 

If you are a California resident, you may have additional privacy rights under applicable California law. Depending on whether those laws apply to our business, these rights may include the right to know what personal information is collected, request deletion, request correction, opt out of certain sharing or sale of personal information, and not be discriminated against for exercising privacy rights.
 

To make a privacy request, contact us at:

Email: Support@Flowmotionwater.com

Mailing Address: 1537 W Collins Ave, Orange, CA 92867
 

10. Children's Privacy
 

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
 

11. Third-Party Websites
 

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party sites.
 

12. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
 

13. Contact Us

For privacy questions or requests, contact us at:
 

Flow Motion Water Systems

1537 W Collins Ave

Orange, CA 92867

Email: Support@flowmotionwater.com

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